Terms of service

The Danish version of these terms is the authoritative one.

1. The parties

These terms apply between LynBro ApS, CVR 46321499, Rødovre Parkvej 276, 2610 Rødovre, Denmark ("we", "us") and the business that creates an account on BKG.dk ("the customer", "you"). BKG.dk is a product built and operated by LynBro ApS.

2. The service

BKG.dk is an online booking service: a booking page for your customers, a calendar, client and staff administration, reminders and — if you choose it — card payments through Stripe. The scope depends on the plan.

3. Account and responsibility

• You are responsible for the data you enter and for having the right to process your customers' data.
• You are responsible for keeping your passwords confidential and for actions taken with your account.
• The service must not be used for unlawful purposes, to send unsolicited marketing, or to place an unreasonable load on the system.

4. Prices and payment

• The subscription buys access to the product within the plan's limits. No plan takes a share of a booking.
• Prices for the paid plans are published on bkg.dk before they can be subscribed to. The Free plan is free.
• We take no share — neither of your bookings nor of payments you receive through us. Stripe's own transaction fee is charged by Stripe and is shown on the billing page before you switch payments on.
• Payouts go from Stripe directly to your own account. We do not hold your takings and do not delay payouts.
• All prices are excluding VAT unless stated otherwise.

5. Your own terms towards your customers

Cancellation rules, deposits and any no-show fees are set by you, not by us. We provide the tool, show your terms to the customer before the booking is confirmed, and store the displayed text with the booking. You are responsible for your terms being lawful — including the requirement under Danish payment law that a fee is agreed in advance and is proportionate to the loss.

6. Processing of personal data

For data about your customers you are the controller and we are the processor. Processing takes place under a data processing agreement, concluded as part of these terms and published at bkg.dk/dpa. See also the privacy policy.

7. Operations, support and changes

• We aim for high uptime but do not guarantee it on plans without a separate service agreement.
• Planned maintenance is announced when it is expected to affect operations.
• We may change and develop the service. Material changes to your disadvantage are announced 30 days in advance, and you may terminate before they take effect.

8. Limitation of liability

We are not liable for indirect loss, including lost revenue, loss of data, or loss arising from bookings not made. Our total liability is limited to the amount you have paid for the service in the last 12 months. The limitation does not apply in cases of gross negligence or intent.

9. Termination

• You may terminate at any time with effect from the end of the current billing period. There is no lock-in period.
• You can export your data while the account is active and for 90 days after termination. After that it is deleted.
• We may close an account for material breach, for non-payment after a reminder, or for use contrary to clause 3.

10. Governing law and venue

Danish law. Disputes are settled by the Copenhagen City Court unless mandatory rules provide otherwise.

11. Contact

LynBro ApS · Rødovre Parkvej 276, 2610 Rødovre · CVR 46321499 · lynbro.dk · hello@lynbro.dk