Cancellation policy

We keep the time for you. If you cannot come, please tell us in good time — then someone else can have the slot.

Changes and cancellations

You can change or cancel your appointment free of charge until 24 hours before it starts. Use the link in your confirmation, or contact us at the salon.

We do not charge for late cancellations or no-shows.

If we have to cancel

If we have to cancel your appointment, we will tell you as soon as possible and offer a new time. If you paid in advance and do not want a new time, you get your money back.

See also our terms of sale.